What do I need to know about AVVAY and taxes?

If you’re an AVVAY host looking for tax information, here are a few frequently asked questions about accessing tax documents via Stripe.

What are 1099s?

1099 forms are federal income tax information forms used to report earnings and proceeds other than wages, salaries, and tips (which are reported on the federal W-2 form). The forms are filed with the US Internal Revenue Service (IRS) and, if required, state tax departments. Forms must be delivered to recipients by January 31 and can be postal mailed or sent via paperless delivery.

What is Stripe Express, and how do I access it?

Stripe Express allows you to update your tax information, manage tax forms, and track your earnings. If you’re working with AVVAY and earned $20,000 or more on our self-serve marketplace (within the 2023 calendar year in the US, the threshold will change to $5,000 in 2024 and $600 for subsequent years), Stripe will send an email inviting you to create an account and log in to Stripe Express.

Please note: For bookings facilitated by our location scouting team, you will receive a separate 1099 from AVVAY directly.

How do I download the app?

If you’d like to download the Stripe Express app, you can do so here from:

Do I have to download an app?

You don’t need to download an app. You can use either the web-based portal or the Stripe Express app to access your account and tax information.

Which email address does Stripe use to send Stripe Express invitations?

Stripe uses the email information associated with your AVVAY account to send you an invitation to sign up for Stripe Express.

If you’re unable to find that email, head to this Support site page where you can request a new link to be sent to your email. If you still are not able to locate your invite email, please reach out to AVVAY support for help updating your email address and getting a new invite email.

I no longer have access to the phone number I signed up with. How do I log in to my Stripe Express account?

If you’ve lost or updated your phone number, you can select the “I no longer have access to this phone number” option during login or account creation to authenticate via email and change your phone number.

I earned enough to need a 1099 form in 2023. Why haven’t I received an email from Stripe?

If you earned enough to need a 1099 form in 2023, you should have received an email from Stripe by mid-January 2024. Emails for pre-filing confirmation will be sent out starting Nov 1, 2023 - this is separate from the email you’ll receive when your form is filed by the platform in January.

If you can’t find an email from Stripe, it’s possible that:

  • They may be in your spam/junk mail folder. Please search your inbox for an email titled: “Get your AVVAY 2023 tax forms faster by enabling e-delivery”.
  • AVVAY does not have your most current email address on file. Please check any other email addresses you may have used to sign up for AVVAY, or reach out to us to update your email and have an invite email sent to you.
  • The email address associated with your AVVAY account is incorrect, missing, or unable to receive mail.

You may not have received an invitation for other reasons, such as:

  • You earned less than the threshold for your form type.
  • Your email address on file is incorrect, missing, or unable to receive email.
  • Your specific account is unsupported on Stripe Express (in uncommon situations where multiple users are sharing the same account, or the same email address is being used on more than 20 accounts)

Will I receive a 1099 form?

If you earned less than $20,000 from our marketplace or less than $600 from our location scouting service over the course of the year, you may not receive a 1099 form and one won’t be generated for you unless you meet a threshold in your state. If your state has a lower filing threshold, you might receive a 1099 form.

You can check your state’s requirements here: View 1099 state requirements.

When will I receive my 1099?

Your 1099 tax form will be sent to you by January 31st, 2024 (note: paper forms delivered by postal delivery might take up to 10 additional business days).

  • Starting November 1st, 2023: Stripe will email you instructions on how to set up e-delivery and create a Stripe Express account. If you haven’t already, you’ll need to complete these steps to access your 1099 tax form electronically.
  • Before mid January: Confirm your tax information (e.g., name, address, and SSN or EIN) is correct via Stripe Express.
  • By January 31st, 2024:
    • Your 1099 tax form will be available to download through Stripe Express.
    • Your 1099 tax form will be mailed to you if you don’t receive an email from Stripe or don’t consent to e-delivery. Please allow up to 10 business days for postal delivery.
    • AVVAY will file your 1099 tax form with the IRS and relevant state tax authorities.
  • April 15, 2024: IRS deadline to file taxes. You’ll need your 1099 tax form to file your taxes.

In January, we strongly suggest that you make sure all of your tax filing details and delivery preferences are up to date in Stripe Express. Your name, address, and Taxpayer Identification Number (Social Security Number /Employer Identification Number) are of primary importance.

How do I update my tax information?

Open the email from Stripe and click on the “Get started” button, which will prompt you to create a Stripe Express account. After you create an account, you’ll be able to review your tax information (e.g., name, address, and SSN or EIN) and make any necessary changes via Stripe Express. Please update your information no later than mid January 2024.

Please note: If you don’t agree to paperless delivery by mid January 2024, Stripe will automatically mail your 1099 tax form to the address on file, so it’s critical that your information is current, correct, and complete.

Why is Stripe requesting personal information like my Social Security Number?

Your SSN, EIN, or ITIN is required to file your 1099 tax form with the IRS and relevant state tax authorities.

Is my tax information secure?

Stripe’s security tools and best practices ensure that your sensitive information is safely stored and encrypted. Learn more about the safeguards Stripe has put in place to protect your information. Please make sure to keep your login credentials for Stripe Express secure.

How can I download my 1099 tax form?

If you create a Stripe Express account and agree to paperless delivery, Stripe will email you to let you know when your 1099 tax form is available for download via Stripe Express. If you don’t agree to paperless delivery, Stripe will mail you a paper copy of your 1099 tax form instead.

My information has changed since I signed up for AVVAY. How can I edit information?

Update your account information in the Account tab:

  • Under Stripe Express Account, you can update the email address and phone number used to log in to Stripe Express. Please note that only one contact method can be updated at a time.
  • Under Language preference, you can choose your preferred language for Stripe Express.
  • Under Payout and Professional Details, you can update personal and legal entity information and view your bank account or debit card information for payouts. 

How do I get into my account?

You can log in to your account by visiting connect.stripe.com/express_login, where you’ll be prompted for your email address and 6-digit phone verification code to log in. If you don’t remember the email address that you signed up with, check your inbox for past emails that Stripe has sent about confirming your tax information for paperless delivery. 

If you’ve lost or updated your phone number, you can select the “I no longer have access to this phone number” option to authenticate via email and change your phone number.

I have multiple accounts with different emails. Do I have to sign up multiple times?

If all your accounts pass the 1099 reporting thresholds and your platform is using Stripe Express for e-delivery you’ll be sent invite emails for each account and you’ll need to create an account for each one. Follow the steps in the invite emails.

How do I get in touch with Stripe for more help?

If you have a question that isn’t answered here, we recommend looking through the 1099 tax forms or Stripe Express resource pages. If you still need help, please contact Stripe support.

Still need help? Contact Us Contact Us