How do I issue a refund?

All refunds must be made through your Stripe dashboard. To refund a charge via the Dashboard:

  1. Find the charge to be refunded in the payments overview page.
  2. Click the  icon to the right of the charge and select Refund payment from the menu that appears.
  3. By default you will issue a full refund. For a partial refund, enter a different amount to be refunded.
  4. Select a reason for the refund. If you select Other, you must provide an explanatory note that is attached to the refund.
  5. Click Refund.

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