How is the host response rate calculated?

The Host Response Rate is the percentage of reservation requests responded to by the host within 24 hours. The rate is based on the host’s 10 most recent reservation requests. All hosts begin with a 100% response rate.

What counts as a response?

  • Accepting or declining a reservation request within 24 hours OR
  • Responding to a reservation request via message within 24 hours

The Host Response Rate does not calculate the response rate of additional messages or reservation activity after the initial response.

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